12 Consumer Rights Everyone Should Know

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7. Closed hotel

The FICAV also reimburses travelers for expenses for replacement services. For example, when you arrive at your destination and discover that the hotel reserved by your travel agent is closed. The cost of booking alternative, higher-priced accommodations would be compensated.

To establish a reimbursement, the Office evaluates whether the amount you claimed is reasonable or not. The fact that you cannot unjustifiably enrich yourself is taken into consideration, among other things.

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